Privacy Policy

Last Updated: February 2026

This Privacy Policy describes how Galactic Trove (“we”, “us”, or “our”), an online retail business operating internationally, collects, uses, and protects personal information when you visit or make a purchase from galactictrove.com.

For the purposes of applicable data protection laws, Galactic Trove acts as the data controller of your personal data.

1. Information We Collect

1.1 Information You Provide

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely by third-party payment providers)
  • Customer service communications

1.2 Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and browsing behavior
  • Cookies and tracking technologies

2. How We Use Your Information

  • To process and fulfill your orders.
  • To communicate order confirmations, tracking details, and support responses.
  • To provide tracking information within 7 days of order processing.
  • To improve website functionality and user experience.
  • To prevent fraud and enhance platform security.
  • To comply with legal and regulatory obligations.

3. Legal Basis for Processing (EU Users)

If you are located in the European Economic Area (EEA), we process personal data under the following legal bases:

  • Contractual Necessity: To fulfill your order and provide requested services.
  • Legal Obligation: To comply with tax and regulatory requirements.
  • Legitimate Interest: To improve services and prevent fraud.
  • Consent: Where you have opted in to receive marketing communications.

4. Sharing of Information

We may share your information with:

  • Payment processing providers.
  • Shipping and logistics partners.
  • Website hosting and analytics service providers.
  • Authorities where required by law.

We do not sell personal information to third parties.

5. International Data Transfers

As we operate internationally, your information may be transferred and processed outside your country of residence. Where required, we implement appropriate safeguards to protect your personal data in accordance with applicable laws.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and dispute resolution requirements.

7. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal data.
  • Request correction of inaccurate information.
  • Request deletion of your data (subject to legal obligations).
  • Restrict or object to certain processing activities.
  • Withdraw consent where processing is based on consent.
  • Lodge a complaint with a data protection authority.

Nothing in this Privacy Policy limits any mandatory data protection rights you may have under the laws of your country of residence.

8. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance browsing experience, analyze traffic, and improve our services. You may manage cookie preferences through your browser settings.

9. Data Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission can be guaranteed to be completely secure.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.

11. Related Policies

12. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date.

13. Contact Information

If you have questions regarding this Privacy Policy or wish to exercise your rights, please contact us at:

Email: contact@galactictrove.com

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