Shipping & Product Availability Policy – Galactic Trove (Updated November 2025)

Worldwide Buyers | Transparent & Customer-First Policy

1. Two Types of Products on Galactic Trove

① Direct Purchase on Our Website

Items purchased directly from GalacticTrove.com do not include the final shipping fee. Shipping cost varies depending on the supplier, location, and product weight.

To receive the final total price (product + shipping):
Please contact us directly:

We will calculate the accurate shipping fee for your country and provide the final price before you place the order.

② Affiliate Products (AliExpress & Others)

Some products are recommended via affiliate links. For these items, the shipping fee can be checked directly on the destination page.

  • You will see the exact shipping cost based on your country
  • Prices may change depending on the seller or region
  • Some sellers may not ship to your location

If the link does not open, shipping is too expensive, or your country is not supported:

  • We can provide an updated affiliate link
  • We can recommend another seller with better shipping
  • We can find an alternative product source for you

Contact for support:

2. Order Processing Time

  • Standard processing: 1–5 business days
  • Peak seasons: 7–10 business days
  • Weekend/holiday orders process the next business day

3. Estimated Delivery Time (after shipment)

Region Estimated Delivery Common Carriers
United States & Canada 7–18 business days ePacket, YunExpress, 4PX, USPS, Cloudline
Europe (EU + UK + Switzerland) 8–22 business days Cainiao, Yanwen, EU Priority Line, DPD, GLS
Australia & New Zealand 8–20 business days Australia Post, 4PX, ePacket
Asia 6–18 business days Cainiao, J&T, Ninja Van, SF Express
South America, Africa, Middle East 15–45 business days Cainiao Standard, DHL eCommerce, 4PX

4. Customs Duties, VAT & Import Taxes

You are responsible for any customs duties, VAT, or import taxes required by your country. Galactic Trove does not collect or cover these fees.

5. Tracking Information

  • All direct purchases include a tracking number
  • Tracking is sent via email within 1–7 days after processing
  • Track your order via 17track.net or parcelsapp.com

6. Delayed or Lost Packages

  • Orders not delivered after 60 days from order date qualify for a free reship or full refund
  • If tracking shows “Delivered,” check with neighbors or your local post office

Thank you for choosing Galactic Trove!
We’re here to help you get the best price and shipping option ♡

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