Product Safety Policy
Last Updated: February 2026
At Galactic Trove, customer safety is important to us. This Product Safety Policy outlines important information regarding the intended use and safe handling of products sold on our website.
1. Intended Use
Products sold by Galactic Trove are collectible figures and merchandise intended for display and personal collection purposes unless otherwise specified.
Some items may not be suitable for young children due to small parts or delicate components.
2. Small Parts Warning
Certain products may contain small parts that present a choking hazard. These items are not recommended for children under the age of 13 unless explicitly stated by the manufacturer.
Adult supervision is recommended where applicable.
3. Manufacturer Responsibility
Galactic Trove sources products from established third-party manufacturers and distributors. Product design, materials, and compliance certifications are the responsibility of the original manufacturer.
4. Product Inspection
We conduct reasonable visual inspections before shipping orders to ensure items are in acceptable condition. However, minor packaging imperfections may occur during transit.
5. Safe Handling
- Keep products away from heat sources and open flames.
- Avoid exposure to water unless the product is specifically designed for such use.
- Handle articulated or movable parts with care to prevent breakage.
6. Compliance & Regulations
Products are sourced from recognized brands and suppliers. Compliance with applicable safety standards is the responsibility of the manufacturer. Customers are encouraged to review product packaging and manufacturer guidelines for safety information.
7. Limitation of Liability
Galactic Trove is not liable for misuse, improper handling, unauthorized modification, or use of products in a manner inconsistent with their intended purpose.
8. Reporting Safety Concerns
If you believe a product purchased from us presents a safety concern, please contact us immediately at:
Email: contact@galactictrove.com
Please include your order number and a detailed description of the issue.
9. Related Policies
10. Policy Updates
We reserve the right to update this Product Safety Policy at any time. Changes will be posted on this page with a revised date.
